Resetting username and password

[badapple55]

Hi My Friend belongs to publicmobile . He needs to reset his username and password . If possible delete account registered to his number and let him start again . THANKS

[Virgie]

i need to reset my email address( username) and passport.

Please let me know the step. I need to pay my bill for auto pay

[zhadj030]

As @will13am mentionned , you can change most of the stuff once you log in, but if you can<t contact a mod. Everything is mentionned in his replies.

[will13am]

The user name is something you can change yourself.  I have been told that they have a separate database of emails associated with the accounts.  Changing that will require the help of a moderator.  Please send them a private message and they will take care of it for you.  There's no need to delete the account.

[badapple55]

The email that is registered is no longer valid  . Is it possible to delete account and register again .

[will13am]

Unless there's issues with the account, these changes ban be performed in the self serve portal.  If there's problems with getting into the account, please contact a moderator.  If you are unsure how, take a look at the following guide.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...