Reseting payment information doesn’t change

[surazia]

I tried to replace my credit card. After completing all the info it said  registration successful but it displays some cc info which I don’t use. My auto-payment is tomorrow nov 7th. Not sure what to do. Plz help. Thanks.

[will13am]

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@ShawnC13 wrote:

@will13am, did you mean autopay rewards instead of referral rewards?  I can't see the action on autopay affecting referrals as long as you continue to be an active customer (but nothing would surprise me with this system sometimes lol)

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Yes, auto pay.  I am suffering a brain outage here.  Let me fix my post.

[ShawnC13]

@will13am, did you mean autopay rewards instead of referral rewards?  I can't see the action on autopay affecting referrals as long as you continue to be an active customer (but nothing would surprise me with this system sometimes lol)

[will13am]

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@imm1304 wrote:

Hi @surazia!

This is the order I go in:  

Disable autopay

Delete old card

Add new card

Enable autopay

If this is not working for you, send a private message to @CS_Agent and provide your phone number.  One of the mods will take care of you.  

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Long ago, I was able to do a credit card replacement in a single step.  Hopefully, a new bug has not been introduced into the self serve system.  I suppose it doesn't hurt to take tiny little steps over one big one.  Does disabling autop pay and then re-enabling it cause an unintended consequence with respect to auto pay rewards?

Edit:  Thanks to @ShawnC13 for keeping my posts accurate.

[imm1304]

Hi @surazia!

This is the order I go in:  

Disable autopay

Delete old card

Add new card

Enable autopay

If this is not working for you, send a private message to @CS_Agent and provide your phone number.  One of the mods will take care of you.