05-30-2020 07:18 PM - edited 01-05-2022 10:58 AM
hi,
need to change my email account associated with me public mobile plan, not find any tab in my account
Solved! Go to Solution.
05-31-2020 05:46 PM - edited 05-31-2020 05:48 PM
@gblackma wrote:Try this @tirshad another member @BEER said that they changed theirs by changing thrir community accounts. Go into your community account - my settings - change your email addres and save. Then try logging into your self service account with the new email. Let us know if it works. Thanks.
This isn't going to work. The same member also said that he tried again and nothing happeened. The only way to change the self serve e-mail address that is for logging in is to have a moderator perform this task.
05-30-2020 09:07 PM
Click on the bottom right, the question mark, to ask for "human" or "moderator". A moderator may be able to change that email address for you.
05-30-2020 07:28 PM
05-30-2020 07:20 PM
To change your self serve email. You have to contact moderators. Two ways to reach them
1-
2- via private message at link below.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
05-30-2020 07:20 PM
@tirshad you need to submit a ticket to PM and ask them to do it. Click on the "?" Bottom right of your screen.