Request refund double-charged bill

[Teethngums]

Hi, 

I found a double-charged bill for almost the same period under my account.  When I tried to change my phone plan, maybe I made a mistake. I have already paid for the bill from April 19~ May 19. Do not need another plan for April 27 ~ May 27.  Can you please refund me the bill for the period  April 27 ~ May 27? 

[hTideGnow]

hi @Teethngums  PM is a prepaid carrier and usually do not provide refund.  But PM support agent might be able to help and find a solution.    Please submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage