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Renew plan

Heatherjune1983
Good Citizen / Bon Citoyen

My plan expire this am at 6am. I put money on it now my balance is well above the amount. When I click on reactive it wants another payment 

2 REPLIES 2

popping
Retired Oracle / Oracle Retraité

@Heatherjune1983 wrote:

My plan expire this am at 6am. I put money on it now my balance is well above the amount. When I click on reactive it wants another payment 


Ignore the expired status if you phone is still working and let the renewal system to do its magic.

ChuckYeah
Mayor / Maire

Do you have a credit card on file? Try making a $1 payment and see if it allows you to reactivate your account.

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