05-30-2023 09:59 PM
How do I remove credit card from my account?
how do I reset my PIN or where do I find my current PIN?
05-30-2023 10:05 PM
@Ali14 You can find your PIN number in my account in profile tab ,, also you can update credit card info on the payment tab of my account , if you want to change the card number
05-30-2023 10:04 PM - edited 05-30-2023 10:14 PM
Sorry, you cannot remove the credit card yourself, you hvae to open ticket with support and ask them to remove it for you
But if you just want to cancel the service, or suspend it, just login to My Account, go to Paymetnt page, click Manage Subscribed and you can toggle the Subscribed button to disable autopay and that should be sufficient
For PIN, you wont be able to "find current pin", but login to My Account, go to Profile page, you will see PIN Password there, click on the Pencil to the right of it and you can reset it
05-30-2023 10:01 PM
HI @Ali14
only PM agent can remove credit card, please submit a ticket with agent at
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
for PIN, you cannot look at the current pin but you can reset, go to My Acocunt, Profile tab and you can reset it there