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Remove credit card

Great Neighbour / Super Voisin

How do I remove credit card from my account?

how do I reset my PIN or where do I find my current PIN? 


Mayor / Maire

@Ali14  You can find your PIN number in my account in profile tab ,, also  you can update credit card info on the payment tab of my account , if you want to change the card number 



Sorry, you cannot remove the credit card yourself, you hvae to open ticket with support and ask them to remove it for you

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

But if you just want to cancel the service, or suspend it, just login to My Account, go to Paymetnt page, click Manage Subscribed and you can toggle the Subscribed button to disable autopay and that should be sufficient

For PIN, you wont be able to "find current pin", but login to My Account, go to Profile page, you will see PIN Password there, click on the Pencil to the right of it and you can reset it


Mayor / Maire

HI @Ali14 

only PM agent can remove credit card, please submit a ticket with agent at

for PIN, you cannot look at the current pin but you can reset, go to My Acocunt, Profile tab and you can reset it there

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