Registration problem

[Mpk1]

I never had problem registering a visa to make a payment but I am having this problem now and I really need help. I've entered everything correctly but it wont let me add any visa to make a payment. 

[darlicious]

@Mpk1 

Just to add a couple of things to @Jb456  post.....

1. Double check your billing address with canada post its the official address.
2. Do not put a space in the postal code.
3. USE ALL CAPS.

[esjliv · Accepted solution]

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@Mpk1 wrote:

I never had problem registering a visa to make a payment but I am having this problem now and I really need help. I've entered everything correctly but it wont let me add any visa to make a payment. 

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Hello @Mpk1 ,

See @Jb456 's post.

Also see here for some info.:

https://publicmobile.ca/en/on/get-help/articles/pay-for-your-services-online

If issues are still happening contact the moderators.

To contact the Moderator_Team, there are two ways to reach them:

1-Click the question mark on the bottom right hand side of your screen to talk to SIMon the chat bot.

https://publicmobile.ca.ada.support/chat/

OR

2-Contact the Moderator_Team via private message using this link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Jb456]

Any error message?

Is the card registered to your account and you're trying to update expiring or new card for example?

Clear history/cookies and try in incognito mode.

Leave apartment field/suite blank.