Registering a new account

[SteveHas]

I completed the registration paid the first month and set up autopay. I received a text message fromPublic Mobile that says: To complete your requestto move to Public Mobile, please go to Publicmobile.ca, click Contact us and complete the SIM & Activation onlinr form.

I went to the website but nowhere is there a Contact us button. Can't find it.

[SteveHas]

Hello All

Thanks for the replies. I finally decided to get a new phone number rather than use the old one.

Steve

[geopublic]

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@SteveHas wrote:

I completed the registration paid the first month and set up autopay. I received a text message fromPublic Mobile that says: To complete your requestto move to Public Mobile, please go to Publicmobile.ca, click Contact us and complete the SIM & Activation onlinr form.

I went to the website but nowhere is there a Contact us button. Can't find it.

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@SteveHas  There is a problem with you port request so you need to contact the moderator team with the missing info so that they can resubmit the port.

[ChuckYeah]

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@ChuckYeah wrote:

From my research, this message is not really the answer.

It looks like the info was not 100% correct and the best thing to do would be to message a moderator here. This is the PM equivalent to Contact Us.

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I can take up to 48 hours for them to respond but usually quicker. I have a feeling that there is still a chance you may get going without them, but get a message in to them so that they can help you if you need them.

[ChuckYeah · Accepted solution]

From my research, this message is not really the answer.

It looks like the info was not 100% correct and the best thing to do would be to message a moderator here. This is the PM equivalent to Contact Us.