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Regarding a Recent SIM Card Purchase

Seiwoong
Great Neighbour / Super Voisin

To Whom it May Concern:

 

I have recently purchased a SIM card at full price only to see a half off discount not too long after my purchase. I was wondering if it possible for me to receive the difference in the price I paid and the sale price as there was no way for me to foresee the oncoming sale. If there is, I would like to know the procedure to do so.

 

Thank you

6 REPLIES 6

RosieR
Mayor / Maire

@Seiwoong I also paid the full $10 for Public Mobile sim card.  I didn't know that sim cards can bought discounted.  darn!  😧 You are not going to get a refund on your sim card but, what you can do is get that PM sim card at $3.00 on sale at CCS per @Jb456 post.  It is always good to have an extra sim cards to keep for yourself or to give away for your Refer-a-friend reward.  Cheers!

Most times you can get them cheaper from https://canadiancellsupplies.com/.

 

Plus they ship faster or you can pick up if you're in TDOT area.

 

$3 currently.

Screenshot_20201130_204527.jpg

esjliv
Mayor / Maire

@Seiwoong ,

 

Happened to me when i activated to. Paid full price SIM then price went down. Luck of the draw really, as there is no notice about these price reductions.

 

You can contact the moderators and ask,  but like @oglat said, don't think there is a chance you can get a reduction.

 

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 -  Click the bubble comment circle on the bottom right hand side of your screen to talk to SIMon the chat bot or link:

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

OR

2 - Contact the Public Mobile  Moderator_Team via private message using this link:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

ShawnC13
Oracle
Oracle

@Seiwoong wrote:

To Whom it May Concern:

 

I have recently purchased a SIM card at full price only to see a half off discount not too long after my purchase. I was wondering if it possible for me to receive the difference in the price I paid and the sale price as there was no way for me to foresee the oncoming sale. If there is, I would like to know the procedure to do so.

 

Thank you


The sales here happen sporadically and are flash sales over a certain number of days.  If you are outside of those specific dates you will not qualify for the sales price.  Unfortunately, PM is a prepaid service and does not offer refunds.

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

softech
Oracle
Oracle

I doubt it.. but try to use the Chat Bot to contact Mod.softech_0-1606150801663.png

 

Alternatively, you can send a private message to the Moderators by :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

nothing to loss to try 🙂

oglat
Town Hero / Héro de la Ville

Sorry it's not possible

However you could talk to moderators and see if they would offer a perk of some sort.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

If you use your friend's referral you will also get$10 in credit

If you already activated, no worries you could add moderators to fix it for you

Need Help? Let's chat.