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Refund

JACK_78
Great Neighbour / Super Voisin

 40GB unlimited 5G plan for only $34/month   - Want to Cancel this plan never been activated  and get refund of $44.07

3 REPLIES 3

Dangerwrap
Great Neighbour / Super Voisin

I have the same problem and contacted the CS Agent for a refund too. I have been waiting for a SIM card which expected to deliver on 5th Dec.

JACK_78
Great Neighbour / Super Voisin

That's a big help from you  Thank  you Batman

Chalupa_Batman
Mayor / Maire

Hi @JACK_78 

Public Mobile is a pre paid service. There really are no refunds. However if you didn't activate your account, you can reach out to a CS Agent and see what they say.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Keep an eye on the top right corner for their reply.

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