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Refund

Donnie12
Great Neighbour / Super Voisin

My account was overcharged. Where do i go and who do i talk to to get my refund?

2 REPLIES 2

hairbag1
Mayor / Maire

@Donnie12 

before you request a refund, log in to your account to see if there's extra $$ in your Available Funds...ready for use for next renewal. 

Rather than requesting a refund, request credit to your account for next renewal. Refunds can take weeks to process.

DarkKnight_1000
Great Citizen / Super Citoyen

@Donnie12 
If it was overcharged than you should open a ticket
https://www.publicmobile.ca/en/get-help/articles/submit-a-ticket

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