Refund

[jdeg]

Hello,

I canceled my account the same day I activated it. I am looking to get a refund. 

What is the process?

J

[hTideGnow]

hi @jdeg 

PM is a prepaid carrier and only provide refund if the service didn't activate 

but you can try, maybe your situation qualifies.  you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

[hairbag1]

@jdeg 

usually no refunds with Public Mobile, but you can ask. Use this link to start that process..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437