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Refund request

MaaikeV
Great Neighbour / Super Voisin

Hi, I purchased a data add today (March 7) thinking it would work in Mexico because my subscription is a CAN/US/MEX plan. I just found out the add on only works in Canada and expires before I come back. Can I get this refunded?

3 REPLIES 3

Chalupa_Batman
Mayor / Maire

@MaaikeV wrote:

Hi, I purchased a data add today (March 7) thinking it would work in Mexico because my subscription is a CAN/US/MEX plan. I just found out the add on only works in Canada and expires before I come back. Can I get this refunded?


Just a side note @MaaikeV . They may only give you a credit back to your account. That credit will be used towards your next 30 day cycle payment.

hairbag1
Mayor / Maire

@MaaikeV 

click the orange chat bubble on lower right side of page to start process to contact Customer Support with your request.

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