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Refund Request – Activation Not Completed

Haesun
Great Neighbour / Super Voisin

Hello,

I purchased a Public Mobile plan, but I have NOT completed activation yet.
The SIM/eSIM has not been activated and no service has been used.

I would like to request a refund for this purchase.
Please let me know the next steps.

Thank you.

4 REPLIES 4

hairbag1
Mayor / Maire

@Haesun 

as you don't have an account currently, you can use this link to dm Customer Support for their help...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Yummy
Mayor / Maire

Open a ticket through chatbot.

Here are ONLY customers, no PM staff reading it. Well, maybe, occasionally but open a ticket!

Need Help? Let's chat.