02-01-2026
08:11 AM
- last edited on
02-01-2026
03:21 PM
by
computergeek541
Hello,
I purchased a Public Mobile plan, but I have NOT completed activation yet.
The SIM/eSIM has not been activated and no service has been used.
I would like to request a refund for this purchase.
Please let me know the next steps.
Thank you.
02-01-2026 11:50 AM
02-01-2026 10:20 AM
02-01-2026 09:18 AM
as you don't have an account currently, you can use this link to dm Customer Support for their help...
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-01-2026 08:39 AM
Open a ticket through chatbot.
Here are ONLY customers, no PM staff reading it. Well, maybe, occasionally but open a ticket!