Referral

[frazman47]

How long does it take for a referral to show up on my account? My sister-in-law switched to Public Mobile two days ago and I don’t see anything.

[Dunkman]

@frazman47 

Are you on the points rewards or legacy rewards?  

If on the legacy rewards, you can go to your rewards section and check the last 4 digits of the phone number of friends that you referred. 

If on the points system, you actually can't see the list of phone numbers of friends that you referred.  You should see extra 1 points referral points on your next payment cycle.  

Best way is to see whether your friend receive the $10 within 72 hours.  If the new customer did receive the $10, you should receive the friend reward at your next payment date. 

[Handy1]

@frazman47  .your sister should see then one time $10 credit in her available funds with jn 72 hours after activation . Did you get the cha ching text saying you successfully referred a new friend ? If it’s been more then 3 days have your  sister contact support to ensure the code was applied correctly 

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437