Referral code

[PGA]

The referral code I gave my husband did not work in adding his account.  How can I get this fixed?

[BKNS27]

@PGA 

If you got a text from PM indicating “Cha-ching! You just added to your Refer a Friend Reward-way to go! Keep referring to earn more. View your Reward account.” then your husband will need to wait for a few days for staff to enter the $10 credit in his account and you will get 1 point/month in your account.

[TheSterlinger]

@PGA  have your husband sign into his account and submit a ticket via the chatbot on both your behalf to look into it for you. 

You will usually get the 1 point few days after your renewal and he gets the $10 credit within 72 hours of signing up. 

[Meow]

Did you apply referral code at the time of signing up?
If NOT then open a ticket so agent can add it manually.

If you are still in the process of signing up COPY/PASTE referral code to avoid common typos: 1 - l, 0 - O, etc.

[will13am · Accepted solution]

@PGA , if the account has already been activated, you will need to use the chat symbol on the lower right corner of the web page to initiate a support ticket.