Referral Reward

[wendykcw]

On Friday, 2 December I referred my husband to Public Mobile with referral code given. However, up until now, I don’t see the reward showing up my account ( $2 off from my bill and my husband’s bill) Also, my husband and myself should get an additional $10 each. 

[yackinlyn]

FYI we signed second line on the 4th, missing reward just like you, I contacted them, gladly to see the $1 reward was added to the refering accounts, waiting the $10 for the refered account now, please contact the agent, they are quite prompt to reply your PM. make sure you remember your community PIN.

[BKNS27]

@wendykcw 

Depending if you are on the old Rewards system or the new Points system (activate your SIM after January 25, 2022).

Only your husband will receive the $10 credit on his second bill but you will receive $1/month (Rewards system) or 1point/month (Points system)

Also, the $2/month credit only applies to members on the old Rewards system for using AutoPay but will only receive 5% in points (Point system) on your monthly payment.

[yackinlyn]

that happened to me on the 4th. hopefully they can fix this. 

[Quigley]

Looks like the referral gliche is still around.   That's just terrible. 

[yackinlyn]

yes I did the same thing to my husband on the Dec 4, and no rewards so far, so i contacted the agent, he said he didnot see my refer code entered which is weird.  the refered person can contact them and add manually. i just received a message to confrm this. will be within 72 hours.

hubby did get 5 points 

[Quigley · Accepted solution]

@wendykcw 

You as the referer will  get the $1 rewards per month, while your husband as the refered will only get the one time $10 bonus credit.    Sorry but you don't get the $10 bonus credit.

Edit...

Since you refered your husband before December 12, you'll both be getting the promotional $5 x 5 months RAF credit as well 😊.      The first $5 RAF credit will be paid in the first week of January, so look for that credit.

[Yummy]

Are you on old rewards? If yes you will get $1 off on next renewal.

Why do you expect your husband to get ANY $ off?

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