01-31-2026 11:28 PM
02-01-2026 01:28 PM
hi @Gogpog
if you refer others, you don't get $20. Only the one who used your code get a $10 credit
for you, you can 1 Public Points per cycle per friend who used your account. You gave 2 friends, you should see 2 Points every cycle. They will be added every renewal date.
1 point per friend does not look much in the beginning, but it means 12 points per year per friend as long as your friends stay
02-01-2026 01:21 PM
Sorry for confusion, I mean I gave 2 friends the referrals, they all got 10 bonus but I haven't got any which should be 20 right? Thx
02-01-2026 01:29 AM
The same information was provided over 2 hours ago
01-31-2026 11:32 PM
you will get a $10 credit to your account...not $20
01-31-2026 11:31 PM
hi @Gogpog
if you just joined with a referral code, the $10 will be a credit on your My Account within 72 hours
if you don't see it after 72 hours, ask PM agent to check. Please submit a ticket with CS Agent using Chatbot here:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
(If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")
If any issue with ticket submission, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage