Refer a friend

[Finesse]

I successfully recommended a friend last month and gave me a discount of 1 yuan.
But this month did not give me a one-yuan discount. What is the reason?

[kaileymsnow]

If they deactivated their account you will no longer get the discount 

[sahildeepsingh]

● $1 add to your account if your friend still using public mobile services 

● if your friend still using public mobile and you don't get your $1 contact a moderator by clicking on the chat bubble bottom right corner

♧Thanks♧

[davinderkaur]

👉🏼its $1 if your friend continues with any plan you receive $ in your account but if he/she move to any other provider thn you receive nothing 

thanks 😊

[Quigley]

Discount is paid in $  not. yuan.  😂

[esjliv · Accepted solution]

Hello @Finesse , Is your friend still a Public Mobile customer?

Also their account must be in ACTIVE status (not suspended).

If you know they are still an ACTIVE customer, and you are missing your $1 reward contact the moderators to check on this. Your friend may also need to contact the moderators if this is the case.

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 -  Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot

OR

2 - Use this link to:

Private Message to Public Mobile Moderators (PM Customer Service Representatives)

[computergeek541]

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@Finesse wrote:

I successfully recommended a friend last month and gave me a discount of 1 yuan.
But this month did not give me a one-yuan discount. What is the reason?

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Did you friend successfully renew the plan? You'll only continue to receive the $1 discount if your friend still has an active plan.