04-19-2023 08:12 PM
My friend tried to use my refer-a-friend code and was told they need the phone number as well, which she didn’t have. Can she use it retroactively?
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04-19-2023 08:26 PM
Then she can apply your referral code WHILE opening an account or if she already opened it, ask agent to add it manually.
04-19-2023 08:16 PM
She can.
To contact a Customer Support Agent, there are 2 methods:
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.
04-19-2023 08:15 PM
There's no place to put in a phone number. Where did they hear that?
Yes, she can ask support to add it for her.