05-04-2017 12:31 PM - edited 01-05-2022 02:02 AM
Hi again,
So you may know I am on legacy plan, however I'll be changing to current plans either today or tomorrow (I am waiting for an answer to the question I am asking here to do the change. I sent private message to mods but I am confused with their first answer, and now I am eager to make the switch and I'm too impatient to wait for their second answer... Be sure to note, they are not slow, I am to impatient 😉 ). That's why I have been asking lots of questions and reading lot of posts here... I know I have complained about current prices and current plans not being suited to me... Anyways, looks like I found a bunch of people to make the switch to PM
I am planning to do the following:
My question for you: when and how much will be the refer a friend reward applied to my acount? Basically, can you tell me what $XX will be? (I think it could be $4, since I refer the friends while on a 30-day plan, or $12, since I am renewing for a 90-day plan) (could it also be $0 and only starting to apply to my September 1st renewal?)
Thanks!
Solved! Go to Solution.
05-12-2017 09:03 PM
Thanks again for your answers.
So far my friend rewards are working perfectly.
05-04-2017 06:15 PM
@kav2001c I found this old thread and this one re phantom referrals, I recal several others. where people have mentioned reward bugs. and I aslo have a frend that refered one person and immediatly recieved $2/month not $1.
The reason I mentioned it was just in case the bug was not fixed so that the orriginal poster was aware that they could get a happy surprise.
On aother side note the phantom rewards happened to me as well, and on two occasions when i signed up a new person i actually got a sms saying a friend had left and a reward was deducted. I had to contact a mod with all my referals so they could look into it. That is why i always suggest keeping a manual track of referrals.
05-04-2017 04:15 PM - edited 05-04-2017 04:16 PM
There are all kinds of random bugs in rewards system
I saw a person who signed up during the $40 12GB promo already has a loyalty credit (how? lol)
I don't think system gives you double rewards @mimmo
From what I have seen sometimes you randomly get refers (if you look at numbers referred you won't know them)
It is probably based on number being recycled or something
@Someone_here definately keep a log of numbers referred. Sooner or later you will need it (my account cracked twice and needed mods to correct)
05-04-2017 04:08 PM
05-04-2017 02:32 PM
Thanks for your answers!
So after 1h02 on the phone, I lost the ability to lose another 1h on the phone 😉
Not legacy anymore, hopefully I won't regret it!
As for friend referal, I'll keep you updated as to what happens...
05-04-2017 02:10 PM
05-04-2017 01:53 PM
05-04-2017 01:49 PM
Might want to note, if the friend stops paying for their PM service for any reason, you loose the referal.
05-04-2017 01:26 PM - edited 05-04-2017 01:27 PM
@Someone_here I'm not sure what other posters are talking about...
My renewal date is May 20
I refered a new person on Tues (May 2) and the referal amount is ALREADY in my account
As far as I know it has always been like this UNLESS there was a bug and referal did not work (in which case a mod needs to add it)
But either way the refer credit is applied on your cycle, it is irrelevant what others cycle is
(only way this would be an issue would be if someone paid bill late I suppose, but since most people enroll in autopay it really doesn't happen much)
Your cycle is what matters, not referal cycle
If you are on 90 day plan you INSTANTLY see $3 even if person you refer is on 30 day (or 10 day) plan
05-04-2017 01:03 PM - edited 05-04-2017 01:06 PM
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
05-04-2017 01:01 PM - edited 05-04-2017 01:03 PM
So basically the referal appears in your account at the end of each referee's cycle (and not at the end of your own cycle)?
05-04-2017 12:57 PM
05-04-2017 12:56 PM - edited 05-04-2017 12:57 PM
05-04-2017 12:39 PM
05-04-2017 12:36 PM
Simply put this way, i doesnt matter you on 90 days plan or monthly. discount will acumulate in your account monthly. YOu will see it in your self server control panel.
Applying is different, discount will be applied on your own renewing date, if 90 days then it will apply around 3 months of discount; if 30 days, then every 30days the discount will applied on your renew date.
05-04-2017 12:22 PM - edited 01-05-2022 02:02 AM
Hi again,
So you may know I am on legacy plan, however I'll be changing to current plans either today or tomorrow (I am waiting for an answer to the question I am asking here to do the change. I sent private message to mods but I am confused with their first answer, and now I am eager to make the switch and I'm too impatient to wait for their second answer...). That's why I have been asking lots of questions and reading lot of posts here... I know I have complained about current prices and current plans not being suited to me... Anyways, looks like I found a bunch of people to make the switch to PM 🙂
I am planning to do the following:
My question for you: when and how much will be the refer a friend reward applied to my acount? Basically, can you tell me what $XX will be? (I think it could be $4, since I refer the friends while on a 30-day plan, or $12, since I am renewing for a 90-day plan) (could it also be $0 and only starting to apply to my September 1st renewal?)
Thanks!