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Refer a Friend Points

pubpubpub
Great Neighbour / Super Voisin

I referred a friend.  She used the referral code when signing up however I am not getting any referral points>

4 REPLIES 4

@pubpubpub 

Your friend should receive a $10 credit but you should only receive 1 point.

It should be in your account in 72 hours.

If don’t see it in your account after the time frame. Contact a CS_Agent to have it corrected.

pubpubpub
Great Neighbour / Super Voisin

Just to restate the problem, my friend registered with Public Mobile in August using my referral code and I have never received the onetime $10 credit and I also have never received the 1point/month for referring her.

softech
Oracle
Oracle

@pubpubpub   make sure you friend check her My Account and see a $10 deposited into her Available Fund there

 

for you , if you are on the Public Point, it will take couple days and you should see a 1 point increase to it

if you are on the old rewards system ,you should see it there within 2 or 3 days.  

 

and check if you get a text saying you have a new friend referred.  (the text are buggy, it might or might not be come)

ThatPug
Good Citizen / Bon Citoyen

They're never instant, at best it'll show up in a couple of days to a week.  

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