Refer-a-Friend Add on

[bradp36]

I just received my 1 GB add-on for referring someone yesterday and it is being used over my normal data for some reason. I have have nearly two gigs of data remaining for my billing cycle so I don't understand why this is happening. Can anyone help me out? Anyone else experiencing this?

[j0nf]

I got the exact same issue after receiving my free 1gig yesterday. 

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@bradp36 wrote:

I just received my 1 GB add-on for referring someone yesterday and it is being used over my normal data for some reason. I have have nearly two gigs of data remaining for my billing cycle so I don't understand why this is happening. Can anyone help me out? Anyone else experiencing this?

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[bradp36 · Accepted solution]

PMed a mod and had it fixed pretty quickly. This isn't how the add on is supposed to work so if you have the same problem I suggest you do the same!

Edit-It wasn't fixed. My bad as I misunderstood the Mind's message. He did a temporary fix but there has been a ticket opened to solve the problem. 

[Shazia_K]

@NDesai, 

Technically, this shouldn't be the process but I will investigate on this. 

Thanks for letting us know & I will update. 

Shazia

[NDesai]

@Shazia_K or @MarieHelene_L ???

[NDesai]

Oh oh, this shouldn't happen. 

@Mary_M or @CS_Agent Can you confirm if this is the way this add-on suppose to work or if there is anything wrong?