Recent Storm & Coverage

[jlangdale]

Ever since that really massive storm that rolled through with high winds, I've noticed that PM coverage has been dropping out quite a bit for West Island of Montreal.

I've never had any coverage network issues before the storm, Since then, my phone is frequently off the network at home.

[jlangdale]

Took a drive last night and I got coverage again. But I no longer get coverage at my house like I used to. I hope this gets resolved soon as I prepaid to the middle of July. If I no longer have the coverage I had before, then that's not going to be acceptable for me. I will have no choice but to switch back to another carrier.

If I don't pay my bill, I get my service cut off. And when I pay my bill far in advance, I lose my network coverage? Public Mobile should be issuing credits for customers that lose network coverage for their towns.

[jlangdale]

Sounds like Tellus maybe having problems?

https://istheservicedowncanada.com/status/telus

[jlangdale]

My wife is on Rogers and she has no problems. It also seems like it doesn't matter what network type I select. Not sure I'm doing it right, but I select global or LTE, and I just get no coverage. I see it flash with bars sometimes, then it drops.

[bryclops]

Check with others that use Telus/Koodo/Bell/Virgin if they are experiencing similar issues with their phones.

[Luddite]

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@jlangdale wrote:

Ever since that really massive storm that rolled through with high winds, I've noticed that PM coverage has been dropping out quite a bit for West Island of Montreal.

I've never had any coverage network issues before the storm, Since then, my phone is frequently off the network at home.

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If you are using LTE, try 3G for now. It may be a better signal.