cancel
Showing results for 
Search instead for 
Did you mean: 

Receiving text messages in Asia

bigjj
Great Neighbour / Super Voisin

I am currently in Asia and cannot get any text SMS for online banking OTP verification. What should I do?

4 REPLIES 4

OmPatel04
Great Neighbour / Super Voisin

Unfortunately this is the case with public mobile. There is no roaming available( except US). There is no way to get coverage either.

slusagm
Mayor / Maire

 

unfortunately, this is normal as PM does not have any roaming service other than in US.  You won't get the OTA verificiation with SMS.  You need to change to email or other ways to receive 2fa

eddieO
Mayor / Maire

@bigjj Public Mobile does not have roaming outside of Canada and US. Are you able to click on your bank's app to resend the code through email, many banks will have options

EB0
Deputy Mayor / Adjoint au Maire

@bigjj 

Public mobile doesn’t work in Asia,

to access your PM account,  click on Didn’t get the code, then select send email to receive the PM code through email.

Need Help? Let's chat.