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06-17-2019 01:07 PM - edited 01-05-2022 08:05 AM
Hi everyone,
So I got the 90 day / 12 GB plan and I was last charged on May 6th but I received a text today saying that payment for next cycle is due on June 12. I checked my account and it says August 4th, which is the correct date. I just want to know if this is just a mistake and if anyone else got the message? Should I just disregard it? I've attached screenshots
edited by comptuergeek541: removed screenshot because it contains personal information
Solved! Go to Solution.
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06-18-2019 12:49 AM
Oh okay, sorry about that!
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06-18-2019 12:48 AM
@Alexpozon. I have removed one of the pictures from your message. Please do not post images that contain informaiton such as your name, e-mail address, and phone numbers.
You will still need to delete the picture form your Community account profile. Please click on the your username image/avatar, My Profile, and My Photos. Find the picture in question and move your cursor over the image and click on the X to delete.
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06-17-2019 06:53 PM - last edited on 06-18-2019 12:44 AM by computergeek541
@Alexpozon wrote:Hi everyone,
So I got the 90 day / 12 GB plan and I was last charged on May 6th but I received a text today saying that payment for next cycle is due on June 12. I checked my account and it says August 4th, which is the correct date. I just want to know if this is just a mistake and if anyone else got the message? Should I just disregard it? I've attached screenshots
Looks like PM is aware of this and posted this a short while ago.
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06-17-2019 04:15 PM
Same situation for me and the rest of my friends and family on public mobile. All with the date of June 20. Must have been sent out to all customers as an error.
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06-17-2019 03:13 PM
I received the same message today declaring a June 20th payment, even though my payment date im my account is set for July 21, 2019.
I am also on the legacy 90day / $120 plan.
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06-17-2019 01:47 PM
Also got message today saying payment due june 20 but my 90 day plan expires end of july. Everything seems ok on self-serve page.
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06-17-2019 01:17 PM
@Alexpozon, the same message I received, and I'm not due until September. It's a Public Mobile error - hoping for a response from PM soon.
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06-17-2019 01:11 PM
@Alexpozon Great post! Everything looks correct from your screenshot, so I woud say the text was sent in error and that you can ignore the text.