Received Text From Telus !!!!!!!!!!!!

[fdrcamb519]

 

Never been a Telus costumer, received this text from them today,

internal competition. I guess

[Highlandsmokey]

They're not offering you anything.....They're informing you.....Public Mobile is owned by Telus.......Oh, and one more thing......If you ever decide to switch companies, make sure you don't have a positive balance on your account.....as in you paid $200 in anticipation of using it for the next 4 payments......cause if you leave, they refuse to give you that money back.....Beware all

[sheytoon]

It's important for understanding when they should decommission the 3G network.

[Pawprints1986]

@srlawren but why? What difference does it make to them which connection we choose?

[sheytoon]

@srlawren Ah, I see what you mean. It's confusing with the Telus brand name in the message.

[srlawren]

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@sheytoon wrote:

Telus LTE is faster, but same reliability as PM LTE. This is misleading advertising. Unless they are claiming that VoLTE is more reliable... Which is not so accurate either.

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@sheytoon I don't think they are saying that Telus's LTE is faster than PM's LTE.  This appears to be a message targetted at people that are not using PM's LTE network at all, and just letting them know they may get more reliable service by using LTE.  I don't think they are making a brand distinction, and are focusing on the fact that PM's LTE network really is Telus' LTE network.  IMHO.

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@Pawprints1986 wrote:

Does Telus not realize that PM has throttled LTE? Lol

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@Pawprints1986 well of course they do!!  They are trying to get certain customers to actually use the throttled LTE.  

[Pawprints1986]

Does Telus not realize that PM has throttled LTE? Lol

[sheytoon]

Telus LTE is faster, but same reliability as PM LTE. This is misleading advertising. Unless they are claiming that VoLTE is more reliable... Which is not so accurate either.

[pharaohpeter]

I wouldn't worry if I were you. Public Mobile is owned by Telus.

[srlawren · Accepted solution]

If you read the text in the image, this is not an offer or anything.  This looks like a targeted communication to individuals that rarely/never use the LTE network and instead leave their phone set to 3G/HSPA only.  (Or, to those with phones that do not have a compatible LTE band in the areas they frequent, perhaps.)  

This appears to be an informative message only.  Please don't be disappointed if you did not receive this.

[esjliv]

humm, i did not receive a text like that?

[fdrcamb519]

@NDesai 

I have two, 25 plans, one set at 3g

[Luddite]

@NDesai Both my phones ($25 & $10) are set to 3g only.

[NDesai]

@fdrcamb519 Questions, What plan are you on? Do you have the network settings set to 3G or LTE on your phone? Trying to figure out who gets these offers.

[will13am]

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@Luddite wrote:

Hang around a while; there have been several Koodo/Telus offers to PM customers since I joined. I always recommend @will13am 's advice; decide what you need and follow your wallet. 😎

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Yes, please and thank you!

[Luddite]

Hang around a while; there have been several Koodo/Telus offers to PM customers since I joined. I always recommend @will13am 's advice; decide what you need and follow your wallet. 😎