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Reactivate?

B4240m
Great Neighbour / Super Voisin

My number was ported out by accident.  Is there any way to reactivate my login and old account back to public? 

4 REPLIES 4

DennyCrane
Mayor / Maire

How would that happen accidentally? You have to reply to a text message authorizing the transfer.

Hollister
Deputy Mayor / Adjoint au Maire

@B4240m 

If you ported your number out your PM account would have been closed automatically. You would then need to buy a new sim and activate again and port your number back in.

Yummy
Mayor / Maire

Unfortunately once number is transferred from PM, PM account is closed forever.

If you want to continue service PM you will have to buy new SIM, create new account, pick a plan, pay, etc. and transfer back your number.

hairbag1
Mayor / Maire

@B4240m 

nope...once you port away, your account is deactivated. You'd need a new sim to start a new account. Esim is free right now for all new accounts.

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