Reactivate

[Carriefox01]

I changed my plan and my phone won't reactivate but says it's activated. How long do I have to wait?

[HALIMACS]

@Carriefox01 

Was your service ACTIVE before you changed plans?

Whether you process an immediate plan change or a post-dated one, it should not affect your current services.

Try rebooting device, resetting network connection and toggling airplane mode on/off.

When you dial *611, what do you hear?

[JK8]

@Carriefox01 

What does it say in self service for status…Active?

Did you try rebooting, resetting network settings, reinstalling SIM card?

[darlicious]

@Carriefox01 

Have you rebooted your phone?