08-26-2022 07:25 PM
My account has suspended and I’m trying to make a payment before the 90 days that will end on sep 10th but every time I log in to my account it’s not allowing me to make a payment and an error shows
how can I reactivate my account?
08-27-2022 07:02 AM
@Omarkhalifa
This may be the easiest route to reactivate your account.
https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-Make-a-Payment-or-Update-Your-Card-...
08-26-2022 08:14 PM
Once you login to your account, just Enable Pre-authorized payments or Add Funds to My Account. If you are still having issues, contact a CS_Agent.
08-26-2022 07:28 PM - edited 08-26-2022 11:44 PM
use browser from computer,and clear cache and cookies and use one page inPrivate mode,
or safari on private mode, To Login Page
you will get verification code by email or SMSand inserting the 6 digit number and not press anythingjust wait a 5 second automatically be login,,
click Reactivate my plan and follow the steps to make manual payment for this time.
