06-20-2022 09:46 PM
Please reactivate my Visa credit card and restore service. John McDiarmid
Solved! Go to Solution.
06-20-2022 09:52 PM
@johnmcdiarmid hi there have been a lot of auto pay failures today go into your account to see if it's active or suspended if it is suspended look for a reactivate button autopay does fail sometimes unfortunately if there are no avaliable fund you may need to make a manual payment
06-20-2022 09:49 PM - edited 06-20-2022 09:50 PM
@johnmcdiarmid Login to your self-serve account and update your credit card to make a manual payment. Service should restore once you make a payment.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.