06-07-2025 08:46 PM
I have the same problem so far spent 20 hours no luck I will find another provider give up
06-07-2025 08:48 PM
your same issue is that you cannot login? you don't have to change provider as this is something PM can help
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
