Re-ordering an eSIM - activation failed

[AvalonN]

hi all 

eSim acitvation failed though iphone is compatible - need to order a new one/QR code - submitted an agent request 2 hours ago no reply 

[Handy1]

@AvalonN  Since you already submitted ticket 

keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage