i am locked out of my account and i literally cannot do anything

[Melvs]

I have logged in to My Account and went through successfully. But I can't access my SELF SERVE ACCOUNT TO MAKE PAYMENTS AND DETERMINE DATA USAGE.

AM I LOCKED OUT OF  THE SELF  SERVE MENU?

PLEASE HELP

Melvs

[mccormiermt6]

Same. I guess there were some updates yesterday.

[Dunkman]

@Melvs 

The website is finicky right now with all the changes made with the My account page.  

If you can login, you are not locked out. 

Try a different web browser, clear cache or incognito mode.  Maybe also try a different device.

P.S. I started your own topic/thread.