I purchased the US roaming package yesterday from home in Canada. Today, I am in the US and do not have the package. Chatting with Simon did nothing. I tried to contact CS but the preprogrammed responses don't help. How do I activate the package I purchased?
Bingo!!! I didn't know I had to activate roaming on my cell. It appears to have worked. Thanks for your help. Also, thanks to everyone else who contributed suggestions. Cheers.
Check your account. Do you you see the add-on ? If not, do you still see a balance in your account ? If you have a balance then you need to buy the add-on by adding it to your account.
