US Roaming

[brendashenda1]

I have a samsung on 3g.  Will I be able to have text, data or calling?

[hTideGnow]

HI @brendashenda1 

yes, you can, but you will need to use T-Mobile network, either leave the network mode to automatic or manually select 2G network

just in case you really cannot make calls (because your phone is not VoLTE), then you need to download VoIP app TextNow and use the app to make call using the roaming data

[brendashenda1]

And then I can call Canada from the US?

[brendashenda1]

ok!  Thanks!

[hTideGnow]

HI @brendashenda1 

you get the $30 bundle and you will get talk/text/data 

[brendashenda1]

Roaming gets me what?  Talk?  How do I get data and text?

[hTideGnow]

HI @brendashenda1 

if you need the US roaming, just buy the roaming add-on.  You can use it with the 4G networks there

[brendashenda1]

and 100 minutes of Canadian calling.

[brendashenda1]

Oh! thanks, didn't know.  The plan is 3G, international texting, 250mb of data.  

[hTideGnow]

HI @brendashenda1 

LTE is 4G

you can leave the settings like that.  and yes, you have a 4G phone

what plan you have?

[brendashenda1]

I am not very techie with these.  My network is on LTE/WCDMA/GSM
I always thought the 3g was like 4G and 5G.  

[hTideGnow]

HI @brendashenda1 

A13 is not a 3G phone.

you meant you have a 3G plan?  you can still buy US roaming addon and use LTE network (the 3G plan is just 3G speed, you can use 4G on PM network as well)

[brendashenda1]

I don't have a Canada/US plan.  My plan is 3G.

[hTideGnow]

HI @brendashenda1 

A13 is not old.  It can roam in US well

for voice, you just might need to use T-mobile's 2G network

So, you have a Cnaada-US plan now?

[brendashenda1]

Samsung Galaxy A13 

[hTideGnow]

HI @brendashenda1 

which galaxy?  there are a lot

check the phone, check the Settings->About screen

[brendashenda1]

Samsung galaxy

[hTideGnow]

HI @brendashenda1 

what model is your phone? check it 

[brendashenda1]

My renewal is confusing.  My data renews first of the month, but it says my subscription is 14 -13th.  I leave Saturday, the 23rd.  So neither works.  I could do the add on, but I'm 3g.  Many say it won't work.

[brendashenda1]

oh no!

[brendashenda1]

Not even wifi?

[brendashenda1]

We are still home.  Heading to Boston.  I don't know if I have VoLTE.

[brendashenda1]

No, still home.  I don't know how to see if I have VoLTE.  Thanks for the link!!

[brendashenda1]

oh my word, this is confusing.  

Thank you

[brendashenda1]

a galaxy

[brendashenda1]

I have a 3g samsung.  Is it even any use to buy add ons?  I would like to call home from the US, I would like to text home, and I would like some data.

[hTideGnow]

HI @brendashenda1 

what model is your phone? 

generally if your phones works on PM, data should work for roaming

voice is hard to tell, if yours an another one, not VoLTE compatble and whitelisted, you will need to use the unreliable T-Mobile 2G network