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Re: Transferring or Changing your Phone Number

Annejjs
Great Neighbour / Super Voisin

I wasn't sure when to switch to the Public Mobile SIM card after I confirmed with my previous provider that I authorized the transfer. It said it could take a couple of hours, so I waited. In less than two hours I had a text from Public Mobile - "Hey, it's Public Mobile. To successfully complete your number transfer request, please restart your phone." At this point, I turned off the phone and inserted the Public Mobile SIM card and restarted my phone. It was successful as "Public Mobile" is displayed at the top left corner of my screen.

4 REPLIES 4

de26
Good Citizen / Bon Citoyen

Welcome to public mobile..nice to hear fast service feedback 

Anonymous
Not applicable

@Annejjs wrote:

I wasn't sure when to switch to the Public Mobile SIM card after I confirmed with my previous provider that I authorized the transfer. It said it could take a couple of hours, so I waited. In less than two hours I had a text from Public Mobile - "Hey, it's Public Mobile. To successfully complete your number transfer request, please restart your phone." At this point, I turned off the phone and inserted the Public Mobile SIM card and restarted my phone. It was successful as "Public Mobile" is displayed at the top left corner of my screen.


 @Annejjs : That is really nice. I didn't know they would do that. Very interesting that you chose to wait it out and _then_ switched SIM's.

Nice update.

softech
Oracle
Oracle

@Annejjs  Yes, the process is not bad as long as the SMS is replied within 90 minutes.

 

glad it went smoothly for you.  Now you can enjoy the service  🙂

 

 

hairbag1
Mayor / Maire

@Annejjs...glad to hear your number port went smoothly. Welcome to Public Mobile. If you have any questions...you know where to come.  😎

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