Transferring or Changing your Phone Number

[jamesalbert]

My number hasnt ported properly, I need to speak to public mobile so they can send another port request.

Do you have their number?

[t_p]

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@gilles132labont wrote:

need a request to my old provider to transfer number

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@gilles132labont 

Have you opened your self-serve account?

If not, do it  and log in to initiate the transfer yourself from this page:

Read this for more information: 

Port Fraud Protection (publicmobile.ca)

[gilles132labont]

need a request to my old provider to transfer number

[gilles132labont]

no 

[jamesalbert]

thanks so much, I'll call them now

[hTideGnow · Accepted solution]

@jamesalbert   you are porting into PM?  I will send you a phone number.  Check Community inbox

** did you receive a text from previous provider?  did you reply YES within 90 mins?