P.M. fails to send me sms code and messages to port out my number, so how to take my # out

[Rathanakumar]

I am having the same issue:( I am trying to port out but I am not receiving the text message. My phone is still active. What can I do? 

[computergeek541]

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@Rathanakumar wrote:

I am having the same issue:( I am trying to port out but I am not receiving the text message. My phone is still active. What can I do? 

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Please use the following link to open a ticket to a customer support agent at Public Mobile:  https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&duid=1n1doJroLwunnRGLWzZ...

Also, make sure that your Public Mobile SIM card is still in your phone.