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Re: Overcharged

Nicko343
Great Citizen / Super Citoyen

I just got a message from visa that $45.20 was debited from my card, my plan is $40.00 for 30 days and I have $5.00 rewards therefore am over charge. 

 

40+13%=45.20 so what about my loyalty, auto pay and community rewards? PM you Got to be transparent and accurate with people billing etc😡

2 REPLIES 2

chukdefatey
Deputy Mayor / Adjoint au Maire

@Nicko343 wrote:

I just got a message from visa that $45.20 was debited from my card, my plan is $40.00 for 30 days and I have $5.00 rewards therefore am over charge. 

 

40+13%=45.20 so what about my loyalty, auto pay and community rewards? PM you Got to be transparent and accurate with people billing etc😡


Log in to your self your account to see what is going on with the Rewards

Your message has been moved into it's own thread.  Were the rewards ever added to your balance, maybe after the renewal?  I realize that the rewards should have been used up, but I'm just wondering if they got added to your balance for use during the next renewal.

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