09-22-2025 03:32 PM
I also haven't received my OTP
09-23-2025 02:18 PM
Thank you for the escalation! The customer is in contact with an agent.
09-23-2025 01:36 PM
@Rem21
you submitted a ticket yet?
I have escalated your ticket on behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
09-23-2025 01:26 PM
Nobody has responded to me
09-22-2025 03:34 PM
hi @Rem21
try to click Didn't receive code or Reset Code and see if Send email an option
if not, ask PM support agent to help, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
