09-23-2025 02:23 PM
I need to update my Credit Card info.
But I can't get to that site as the screen says 'resume activation'.
I all ready have a working subscription.
09-23-2025 02:24 PM
@Ann51
this seems to be a glitch for many today. Click the orange chat bubble on lower right side of page to start process to Customer Support.
Alternative; try using the app to update payment card.
hi @Ann51
yes, problem with login, you need to ask PM support agent to help
you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
