No Service

[ASHSTARZ]

I have the same issue, I can't do any outgoing and can't receive incoming calls. No mobile data either. Someone message me pls, I moved yesterday and paid the subscription plan, money was already deducted from my banking account. I need someone to fix this. ASAP PLS

[CSA_PM]

Thank you for the escalation! The customer is in contact with an agent.

[JoryHabab]

Same happened to me, account got suspended and I lost all access to my phone and data

[Dunkman]

@ASHSTARZ 

You will need to contact customer servicee agent to set up your account properly.  It may take a few hours for CSA to respond. 

Send a ticket via the chatbot to customer service agent (CSA) via link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If that does not work, 

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

P.S. I will try to create your own post to get better visibility and I will try to escalate your issue with CSA_PM.  However, not sure if this service is working on weekends.