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Re: Issues With US Data Add-On

WOOL222
Great Neighbour / Super Voisin

Hi There BKNS 

I also purchased my US roaming yesterday.  I confirmed the roaming setting noted above and noted my network operator is set to AT&T.  I cannot sent texts.  Also I have a business meeting by phone with folks in Ontario and concerned about an over charge.  Any thoughts or things to try next?

barbara

3 REPLIES 3

HI @WOOL222 

but roaming data works?

WOOL222
Great Neighbour / Super Voisin

I got the welcome to roaming message when i linked to t-mobile but sadly when texted a test message got the same, "Your plan does not include..." message.  I am getting all updates on email and can access all my apps.  Weird.  I have purchased this plan a number of times and never any trouble. 

thanks everyone for your tips.  if any other ideas I would be happy to try...going to restart the phone again and see what happens 🙂

hTideGnow
Mayor / Maire

HI @WOOL222 

if data working, text will work, too.  Really no reason it does ont

you can try to change to T-Mobile and test both data and text

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