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Re: Iphone SE 2020 (2nd generation)

KMouse
Great Neighbour / Super Voisin

Similar issue, any suggestions?

1 REPLY 1

hTideGnow
Mayor / Maire

HI @KMouse 

was it just sms issue? can you get inbound calls?

if SMS, probably a problem with activation.  PM currently has problem with setting up text function with new accounts, which affect iMessage activation.   Please ask PM agent to help , they can  refresh your account and will fix the issue

  please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437       

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