04-10-2024 10:50 AM
Similar issue, any suggestions?
04-10-2024 10:53 AM
HI @KMouse
was it just sms issue? can you get inbound calls?
if SMS, probably a problem with activation. PM currently has problem with setting up text function with new accounts, which affect iMessage activation. Please ask PM agent to help , they can refresh your account and will fix the issue
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437