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Re: Incoming calls not working

Eric6
Great Neighbour / Super Voisin

Some incoming calls have been going straight to my inbox. Please advise. Thank you.

7 REPLIES 7

PAULRANG18
Deputy Mayor / Adjoint au Maire

It looks as if some numbers may have been blocked. Restore initial setting. If all calls were going to voicemail, it would indicate another issue is in play.

@Eric6  Try turning on airplane mode. Wait 10 minutes. Turn off. Reboot phone. This will help reset your connections.

pmmobile
Model Citizen / Citoyen Modèle

@Eric6  Could have accidently call forwarded some speciific numbers to voicemail or have maybe blocked them? Although unlikely, these two scenarios could automatically send callers to voicemail aside from having bad reception.

geopublic
Mayor / Maire

@Eric6 wrote:

Some incoming calls have been going straight to my inbox. Please advise. Thank you.


@Eric6  If it was all incoming calls that would be a concern. The fact that it's only some then it could be one of the following:

 

  •  Phone settings (blocking, do not disturb, etc)
  • Intermittent network connectivity problems so phone not reachable
  • Phone in use

 

@Eric6  Do you have certain calls blocked? Like spam calls? Psycho ex girlfriends? Your new mother in law? Work?

Luddite
Oracle
Oracle

@Eric6 Likely your phone's settings. What is make/model that you have? Be sure Do Not Disturb is off.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

hairbag1
Mayor / Maire

I assume that outgoing calls, text and data are still working ?

 


@Eric6 wrote:

Some incoming calls have been going straight to my inbox. Please advise. Thank you.


 

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