Important Update: eSIM QR Code Now Included in Activation Summary Emails

[RyanRW]

Hi!  I didn’t get an email, nor did my eSIM download to my cell.  I am stuck in pergatory

[hTideGnow]

hi @RyanRW 

did you check the sim card manager?  the app should install the esim for you.  Check Sim Manager or Settings-> Cellular

if not there, you can ask PM support agent to help, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage