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Re: Error with subscription, phone number transfer

Lola7
Great Neighbour / Super Voisin

Hi - during phone number transfer I input an incorrect account number from previous provider.  Could you share the number to contact the porting assistant?  Thank you

 

1 REPLY 1

hTideGnow
Mayor / Maire

hi @Lola7 

PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.

And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway),  you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage          

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