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Re: Do you need to pay for entire new plan to change...?

Boba9
Good Citizen / Bon Citoyen

I just signed up the new plan with international texting...i tried to text my friend in HongKong and so far she said she havent receives any text message...please advises!

6 REPLIES 6

Shazia_K
Retraité / Retired
Retraité / Retired

Hello Guys!! 

 

I'm sorry to hear about this, 

 

Can you all send me or Mary_M a private message with your Public Mobile phone numbers? 

 

Thanks @srlawren @Luddite 🙂

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

srlawren
Retired Oracle / Oracle Retraité

@Shazia_K or @Mary_M, could you please assist @Boba9 and @kevindo27 with their international texting diffiuclties?  Thank you kindly!


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

Don't know the solution but moved this post so it would get more attention.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

kevindo27
Good Citizen / Bon Citoyen

I also has problem texting to Singapore to my cousin too, please advises!

XJin
Great Citizen / Super Citoyen

@Boba9 @Tram_88 Make sure that you had the correct country number in front of the phone number of your friend in HongKong. The country code for HongKong is +852 or 00852, maybe you want to try both if on doesn't work.

Tram_88
Good Citizen / Bon Citoyen

I also has the same problem as you Boba9!

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