11-15-2017 06:25 PM - edited 01-04-2022 02:57 PM
Hi there!
I also experienced this same issue. I would like to change my 90-day plan for the next billing cycle, to no talk, no text and no data (as I will be largely out of the country during this time). My question is- when I click the "change on next renewal date" button, I receive no confirmation that this change has been recorded. How do I know that my plan has in fact been changed for the following billing cycle?
Thanks!
Solved! Go to Solution.
11-15-2017 07:44 PM
@rosalind You have posted to an old thread. In future you will have more assurance of help by creating your own topic on the forum (which I have done for you today), or sending a private message directly to the moderators.
Your suggestion is NOT allowed. A plan must have the base plus, at least one service. Please read through this post: https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Extended-Absence/m-p/142735#M... If you have more questions, jump back in.